Quick question

Bedrovelsen · Joined: 12 Aug 2008 Posts: 2

So my workplace has bought maxbulk mailer and we have made a email newsletter to send to customers.

The emails of the customers are all different of course, (gmail,hotmail,yahoo and many other domains)

What I don't get is the settings tab, can I not just send the emails? Why is it I have to enter server information and all that stuff.

When I was test sending I used our works email info as the info and sent the test to a couple people who work here and it went through fine.

However when I try to send it to the customers nothing goes through because of a relay error usually.

I was just wondering how I can get it to send the mail to all emails of the customers since right now it only works for internal email addresses.

stanbusk · Site Admin Joined: 28 Dec 2005 Posts: 2521

Just open your e-mail reader software settings and copy them to MaxBulk Mailer. All e-mail software need at least a SMTP server, a user ID and a password. A relay error happens when you are trying to send messages without authenticating first. It is explained here: Relaying denied / Delivery not allowed error

Bedrovelsen · Joined: 12 Aug 2008 Posts: 2

Everything seems to go okay and then I get this

[01] 8/13 09:41:47 530 5.7.0 No AUTH command has been given.

Does this mean that my password could be wrong for the email?

stanbusk · Site Admin Joined: 28 Dec 2005 Posts: 2521

Have you selected the ESMTP authentication?