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Preference changes can not be saved

 
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fritzkoenig



Joined: 03 Jun 2009
Posts: 4

PostPosted: Wed Jun 03, 2009 4:35 am    Post subject: Preference changes can not be saved Reply with quote

Just upgraded to 6.5 but now I can not save changes to preferences.

Any ideas?
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stanbusk
Site Admin


Joined: 28 Dec 2005
Posts: 4382

PostPosted: Wed Jun 03, 2009 11:57 am    Post subject: Reply with quote

Do you mean that changes to your preferences are not saved or that the Ok button on the preference panel does nothing?
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fritzkoenig



Joined: 03 Jun 2009
Posts: 4

PostPosted: Wed Jun 03, 2009 12:43 pm    Post subject: Ok button on the preference panel does nothing? Reply with quote

The Ok button on the preference panel does nothing after a click is applied to it. Before that it will pulse in illumination a little.

I do notice that the OK stops pulsing if the "Set to Factory Defaults" button is clicked.
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stanbusk
Site Admin


Joined: 28 Dec 2005
Posts: 4382

PostPosted: Wed Jun 03, 2009 3:31 pm    Post subject: Reply with quote

Try to remove the MaxBulk Mailer preference file.
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fritzkoenig



Joined: 03 Jun 2009
Posts: 4

PostPosted: Wed Jun 03, 2009 3:51 pm    Post subject: removed preferences - problem persists Reply with quote

i removed and trashed

~/library/preferences/maxprog/macbulk mailier/preferences

Upon starting Maxbulk Mailer, a new preferences file was created.

Problem persists.
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stanbusk
Site Admin


Joined: 28 Dec 2005
Posts: 4382

PostPosted: Wed Jun 03, 2009 4:17 pm    Post subject: Reply with quote

Look at the '~/Documents/Maxprog/MaxBulk Mailer/Error Logs' folder. Is there a recent file there? Can you paste the contents here?
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fritzkoenig



Joined: 03 Jun 2009
Posts: 4

PostPosted: Wed Jun 03, 2009 4:24 pm    Post subject: error log Reply with quote

6/3 08:48:00 [Dlg_Prefs] Open (event) - Nil Object Exception
6/3 08:48:05 [Main] UnhandledException (event) - Out of Bounds Exception
6/3 08:48:06 [Main] UnhandledException (event) - Out of Bounds Exception
6/3 08:50:54 [Dlg_Prefs] Open (event) - Nil Object Exception
6/3 08:51:03 [Main] UnhandledException (event) - Out of Bounds Exception
6/3 08:51:04 [Main] UnhandledException (event) - Out of Bounds Exception
6/3 09:12:35 [Dlg_Prefs] Open (event) - Nil Object Exception
6/3 09:12:42 [Main] UnhandledException (event) - Out of Bounds Exception
6/3 09:12:43 [Main] UnhandledException (event) - Out of Bounds Exception
6/3 09:13:22 [Main] UnhandledException (event) - Out of Bounds Exception
6/3 09:13:55 [Main] UnhandledException (event) - Out of Bounds Exception
6/3 09:13:57 [Main] UnhandledException (event) - Out of Bounds Exception
6/3 09:14:56 [Main] UnhandledException (event) - Out of Bounds Exception
6/3 09:14:56 [Main] UnhandledException (event) - Out of Bounds Exception
6/3 09:15:01 [Main] UnhandledException (event) - Out of Bounds Exception
6/3 09:15:09 [Dlg_Prefs] Open (event) - Nil Object Exception
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stanbusk
Site Admin


Joined: 28 Dec 2005
Posts: 4382

PostPosted: Wed Jun 03, 2009 5:16 pm    Post subject: Reply with quote

ok, please open a support ticket and add your preference file to it.
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