Preference changes can not be saved

[fritzkoenig]

Just upgraded to 6.5 but now I can not save changes to preferences.

Any ideas?

[stanbusk]

Do you mean that changes to your preferences are not saved or that the Ok button on the preference panel does nothing?

[fritzkoenig]

The Ok button on the preference panel does nothing after a click is applied to it. Before that it will pulse in illumination a little.

I do notice that the OK stops pulsing if the "Set to Factory Defaults" button is clicked.

[stanbusk]

Try to remove the MaxBulk Mailer preference file.

[fritzkoenig]

i removed and trashed

~/library/preferences/maxprog/macbulk mailier/preferences

Upon starting Maxbulk Mailer, a new preferences file was created.

Problem persists.

[stanbusk]

Look at the '~/Documents/Maxprog/MaxBulk Mailer/Error Logs' folder. Is there a recent file there? Can you paste the contents here?

[fritzkoenig]

6/3 08:48:00 [Dlg_Prefs] Open (event) - Nil Object Exception
6/3 08:48:05 [Main] UnhandledException (event) - Out of Bounds Exception
6/3 08:48:06 [Main] UnhandledException (event) - Out of Bounds Exception
6/3 08:50:54 [Dlg_Prefs] Open (event) - Nil Object Exception
6/3 08:51:03 [Main] UnhandledException (event) - Out of Bounds Exception
6/3 08:51:04 [Main] UnhandledException (event) - Out of Bounds Exception
6/3 09:12:35 [Dlg_Prefs] Open (event) - Nil Object Exception
6/3 09:12:42 [Main] UnhandledException (event) - Out of Bounds Exception
6/3 09:12:43 [Main] UnhandledException (event) - Out of Bounds Exception
6/3 09:13:22 [Main] UnhandledException (event) - Out of Bounds Exception
6/3 09:13:55 [Main] UnhandledException (event) - Out of Bounds Exception
6/3 09:13:57 [Main] UnhandledException (event) - Out of Bounds Exception
6/3 09:14:56 [Main] UnhandledException (event) - Out of Bounds Exception
6/3 09:14:56 [Main] UnhandledException (event) - Out of Bounds Exception
6/3 09:15:01 [Main] UnhandledException (event) - Out of Bounds Exception
6/3 09:15:09 [Dlg_Prefs] Open (event) - Nil Object Exception

[stanbusk]

ok, please open a support ticket and add your preference file to it.