Logging onto server issues?

RRPG · Joined: 19 Jun 2009 Posts: 4

Hi All - first time caller.

Just bought the program today and it's looking good except for one problem. When sending I am able to log on to my server but it tells me how much mail I have in my email mailbox and logs off? Totally confused?
Any help would be much appreciated.

Here's the message from the Delivery report:

01] 6/18 23:12:31 ~ Status: Opening connection for delivery...
[01] 6/18 23:12:31 --> Connecting socket [1] with 1 entries to smtphm.sympatico.ca:995 Port:995
[00] 6/18 23:12:31 +OK BLU0-POP332 POP3 server ready
[00] 6/18 23:12:31 > USER 7046979canadainc@bell.net
[00] 6/18 23:12:31 +OK password required
[00] 6/18 23:12:31 > PASS ********
[00] 6/18 23:12:32 +OK mailbox has 6 messages
[00] 6/18 23:12:32 > QUIT
[00] 6/18 23:12:32 +OK mailbox unchanged, POP3 server signing off
[00] 6/18 23:13:00 ~ Status: Canceling process...
[00] 6/18 23:13:00 ~ Status: Asking socket #1 to QUIT...
[00] 6/18 23:13:00 ~ Status: [-]
[00] 6/18 23:13:00 ~ Status: Closing all streams
[00] 6/18 23:13:00 ~ Status: Creating report...
[00] 6/18 23:13:00 ~ Status: Finishing...
[00] 6/18 23:13:00 ~ Status: [-]
[00] 6/18 23:13:00 ~ Status: Closing all streams
[00] 6/18 23:13:00 ~ Status: Unlinking socket #1 port
[00] 6/18 23:13:00 ~ Status: Finishing...

stanbusk · Site Admin Joined: 28 Dec 2005 Posts: 4439

Try to use the ESMTP authentication rather than POP. It is explained here: POP and ESMTP authentications

RRPG · Joined: 19 Jun 2009 Posts: 4

Thanks!
I've tried your suggestion with two different mail servers and both are timing out and not connecting?
Any other suggestions?

Thanks again,
Jeff

stanbusk · Site Admin Joined: 28 Dec 2005 Posts: 4439

By the way, why are you using port 995 with 'smtphm.sympatico.ca'? It works just fine for me here on port 25.

RRPG · Joined: 19 Jun 2009 Posts: 4

995 was the info I got from the bell support site. I did change it 25 and still the same problem. This is getting very frustrating, I bought this software instead of going with a marketing company hoping I could send out my own newsletters but I'm not having too much success.

I am only trying to send out to 5 email addresses as a test.
I have a html only letter.
All other settings seem to appear okay.

Is there something I am missing? Any other reason why this would not work?

Thanks
Jeff

RRPG · Joined: 19 Jun 2009 Posts: 4

Got it working!!! Thanks for all your help!!
Jeff