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Haze
Joined: 22 Nov 2006 Posts: 7
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Posted: Tue Jul 17, 2007 1:48 pm Post subject: Incorrect balance |
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Hello
I have trouble with an account. In the overview page I get the wrong balance.
It shows that its 788 SEK that haven’t been checked yet. However when I select it and look at the transaction over the whole year, all transactions has been checked.
The starting balance for the account is 0.
Many thanks for any help
Hans |
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stanbusk Site Admin
Joined: 28 Dec 2005 Posts: 2175
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Posted: Tue Jul 17, 2007 3:13 pm Post subject: |
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| Have you run the 'Check Data' tool? |
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Haze
Joined: 22 Nov 2006 Posts: 7
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Posted: Tue Jul 17, 2007 7:09 pm Post subject: |
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Hi
Thanks for such a quick answer.
As I have the Swedish version I wasn’t sure of were to find the tool you mention. But I tried File > Tools > and choose something that’s called Examine. I found some errors, I choose to correct them and now it looks perfect.
However I have a question regarding this. Should I run this tool regularly to avoid similar problems? Or did this error occur because I upgraded the software?
Thanks |
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stanbusk Site Admin
Joined: 28 Dec 2005 Posts: 2175
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Posted: Wed Jul 18, 2007 4:23 pm Post subject: |
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| Usually it is good to run the tool when you find problems. It recalculates everything and rebuild all indexes. I would bet your problem comes from a previous version. In fact there was a problem when moving accounts between categories, balances were not updated properly. That issue was fixed. |
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Haze
Joined: 22 Nov 2006 Posts: 7
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Posted: Sat Dec 15, 2007 12:47 pm Post subject: |
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Hi Stanbusk
I just purchased an upgrade for version 4 of iCash and I ran in to the same problem as before.
ICash shows that I have 254 SEK unchecked on my bank account. However I have gone thru all transactions for the bank account and I can’t find any that is unchecked.
I have also run the Check Data tool that you mentioned earlier but it shows no error.
Hope you can help me
Hans |
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stanbusk Site Admin
Joined: 28 Dec 2005 Posts: 2175
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Posted: Mon Dec 17, 2007 8:59 am Post subject: |
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| Have you performed an open query to check if you don't have any transaction far in the past or in the future? |
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Haze
Joined: 22 Nov 2006 Posts: 7
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Posted: Mon Dec 17, 2007 7:14 pm Post subject: |
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I just found out that I previously have added a transaction for January 2008 which naturally wasn’t checked yet
Thanks! |
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