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Incorrect balance

 
Post new topic   Reply to topic    Maxprog Forum Index -> iCash
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Haze



Joined: 22 Nov 2006
Posts: 7

PostPosted: Tue Jul 17, 2007 1:48 pm    Post subject: Incorrect balance Reply with quote

Hello

I have trouble with an account. In the overview page I get the wrong balance.

It shows that its 788 SEK that haven’t been checked yet. However when I select it and look at the transaction over the whole year, all transactions has been checked.

The starting balance for the account is 0.

Many thanks for any help
Hans
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stanbusk
Site Admin


Joined: 28 Dec 2005
Posts: 2169

PostPosted: Tue Jul 17, 2007 3:13 pm    Post subject: Reply with quote

Have you run the 'Check Data' tool?
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Haze



Joined: 22 Nov 2006
Posts: 7

PostPosted: Tue Jul 17, 2007 7:09 pm    Post subject: Reply with quote

Hi

Thanks for such a quick answer.

As I have the Swedish version I wasn’t sure of were to find the tool you mention. But I tried File > Tools > and choose something that’s called Examine. I found some errors, I choose to correct them and now it looks perfect.

However I have a question regarding this. Should I run this tool regularly to avoid similar problems? Or did this error occur because I upgraded the software?

Thanks
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stanbusk
Site Admin


Joined: 28 Dec 2005
Posts: 2169

PostPosted: Wed Jul 18, 2007 4:23 pm    Post subject: Reply with quote

Usually it is good to run the tool when you find problems. It recalculates everything and rebuild all indexes. I would bet your problem comes from a previous version. In fact there was a problem when moving accounts between categories, balances were not updated properly. That issue was fixed.
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Haze



Joined: 22 Nov 2006
Posts: 7

PostPosted: Sat Dec 15, 2007 12:47 pm    Post subject: Reply with quote

Hi Stanbusk

I just purchased an upgrade for version 4 of iCash and I ran in to the same problem as before.

ICash shows that I have 254 SEK unchecked on my bank account. However I have gone thru all transactions for the bank account and I can’t find any that is unchecked.

I have also run the Check Data tool that you mentioned earlier but it shows no error.

Hope you can help me
Hans
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stanbusk
Site Admin


Joined: 28 Dec 2005
Posts: 2169

PostPosted: Mon Dec 17, 2007 8:59 am    Post subject: Reply with quote

Have you performed an open query to check if you don't have any transaction far in the past or in the future?
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Haze



Joined: 22 Nov 2006
Posts: 7

PostPosted: Mon Dec 17, 2007 7:14 pm    Post subject: Reply with quote

I just found out that I previously have added a transaction for January 2008 which naturally wasn’t checked yet Smile

Thanks!
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