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rsagall
Joined: 19 Feb 2007
Posts: 14
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 Posted: Sat Mar 15, 2008 11:33 am Post subject: Rules Disappearing |
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Periodically all the rules I have established just disappear! The rules page becomes a blank. This happens with no warning and I have no indication this has happened until I run the software and see that no messages are being filtered.
Any idea why this happens and how prevent it?
Rich |
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stanbusk
Site Admin
Joined: 28 Dec 2005
Posts: 2194
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| Posted: Mon Mar 17, 2008 10:23 am Post subject: |
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| Are you adding/editing the rules thru the preference panel? |
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rsagall
Joined: 19 Feb 2007
Posts: 14
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| Posted: Mon Mar 17, 2008 4:43 pm Post subject: |
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| This happens when I am not making any changes to the rules. I notice that no filtering is occurring and then check the rules - and all are gone. |
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stanbusk
Site Admin
Joined: 28 Dec 2005
Posts: 2194
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| Posted: Tue Mar 18, 2008 10:41 am Post subject: |
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| Ok, but can you see them from the preference panel? By the way which version are you using? which operating system? |
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rsagall
Joined: 19 Feb 2007
Posts: 14
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| Posted: Tue Mar 18, 2008 12:41 pm Post subject: |
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eMail Bounce Handler 3.4.5 - US
Leopard 10.5.2
I haven't checked the preferences when this happens. I will next time. |
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