ICASH / error openning data bank

sergiosantos · Joined: 11 May 2006 Posts: 1 Location: Portugal

Dear friends
I am using Mac OSX, 10.3.9, and iCash 3.2.1-BR.
When i try to open a security copy i receive the message in portuguese saying that exists an error openning data bank.

What sould i do to save my work and make a copy ?

Many thanks for your help.

Sergio Santos

stanbusk · Site Admin Joined: 28 Dec 2005 Posts: 2268

You can read from the FAQ: Recovering a damaged iCash file. It explains how you can use automatic iCash backups.

Rose · Joined: 23 May 2006 Posts: 11 Location: Sacramento, CA

I just downloaded and purchased iCash v.3 (v1 to v3 uprade). I opened my file, and OK'd conversion as asked, but it opened with all the transactions missing.

I tried opening an older backup I had made to the desktop to make sure I had a copy before getting v.3. I used v.1 (so I didn't have to convert it and take a chance of losing my transactions again). There was no problem opening it and all the transactions were there - but not up to the current date of course.

Each time I tried to open a backup file with v.3 I lost my transactions. But when I tried to open the CURRENT file with v.1 - OR the current automatic backup generated by iCash (as recomended by the site administrator) - it said "fatal error opening [accessing?] data"

The last few times both the old and new (converted) data bases have the message "Error updating database schema (Internal error.) Contact Maxprog support". This ALSO includes trying to open the backup copy generated by iCash. At this point I had almost run out of backups and didn't want to lose my transactions by using v.3 again.

HELP!

Rose · Joined: 23 May 2006 Posts: 11 Location: Sacramento, CA

Oh yes, I'm also running Mac OS X v10.3.9

stanbusk · Site Admin Joined: 28 Dec 2005 Posts: 2268

Just re-index your file as explained here: Rebuilding database index

Rose · Joined: 23 May 2006 Posts: 11 Location: Sacramento, CA

Thanks. that solved most of my problems!

The "Diagnose (low level)" and "re build index" options were always grey though. I'm not sure what these do and whether they would help me (still a few errors) - and if so how to get them active.

Confused

Thanks again,

stanbusk · Site Admin Joined: 28 Dec 2005 Posts: 2268

Those options are available to the file manager only (Recent document Windows). You select a document form the list and select the tool menu.

Rose · Joined: 23 May 2006 Posts: 11 Location: Sacramento, CA

Sigh... How (or who?) is the file manager? I'm in Mac OS X v.3.9 using Windows for Mac. So how do I do this?

Thanks

stanbusk · Site Admin Joined: 28 Dec 2005 Posts: 2268

It is the first window you get when you launch iCash. It is labeled 'Recent Documents'.