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Won't Load ANY format:

 
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wshinds



Joined: 18 Oct 2008
Posts: 2

PostPosted: Sat Oct 18, 2008 9:19 am    Post subject: Won't Load ANY format: Reply with quote

Followed the instructions here:

http://www.maxprog.com/support/us/emailverifier/importing_excel_Word_files.html

And after I select the file it crashed. Every time. Even after reboots and power downs.

I just purchased the suite of email programs because, well I thought this OUGHT to have worked. What am I doing wrong / what are my refund options?

I feel like I've been sold concepts rather than actual bona fide software.

I am running Windows VISTA Business (32bit) btw.
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stanbusk
Site Admin


Joined: 28 Dec 2005
Posts: 4431

PostPosted: Mon Oct 20, 2008 8:20 am    Post subject: Reply with quote

Are you sure you are saving your excel sheet as text and you are importing that text file to eMail Verifier?
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wshinds



Joined: 18 Oct 2008
Posts: 2

PostPosted: Mon Oct 20, 2008 1:26 pm    Post subject: Reply with quote

Yes. I followed EXACTLY as your instructions specified.

I bought a commercial PHP based software that is working fine, I'd like to see about a refund. Neither of your programs I intended to use allow me to import addresses. MaxProg Bulk Mailer only allows me to import the addresses if they're on the clipboard, but I can't verify them with the verifying software.

-Scott
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stanbusk
Site Admin


Joined: 28 Dec 2005
Posts: 4431

PostPosted: Mon Oct 20, 2008 3:43 pm    Post subject: Reply with quote

Could you open a support ticket and send me that file? I am sue there is a very simple solution to this.
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stellaf



Joined: 16 Jan 2009
Posts: 18

PostPosted: Sat Mar 28, 2009 10:38 am    Post subject: Reply with quote

Hi,

I am having the same problem and I would like to tell you that my file was saved.

Stella
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stanbusk
Site Admin


Joined: 28 Dec 2005
Posts: 4431

PostPosted: Mon Mar 30, 2009 4:57 pm    Post subject: Reply with quote

Please open a Support Ticket and attach your file to it along with a detailed explanation.
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