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tonyjohnston
Joined: 23 Apr 2009
Posts: 16
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 Posted: Thu Apr 23, 2009 6:16 pm Post subject: Email Verifier Keeps Crashing LARGE LIST'S |
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Trying to sort through a large email list 120,000 and sort it out by domain and the program keeps crashing.
Is there something I do not know? |
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stanbusk
Site Admin
Joined: 28 Dec 2005
Posts: 4439
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| Posted: Fri Apr 24, 2009 4:29 pm Post subject: |
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| What version are you using? On which operating system? At what exact moment does it crash? |
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tonyjohnston
Joined: 23 Apr 2009
Posts: 16
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| Posted: Fri Apr 24, 2009 7:38 pm Post subject: |
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Latest Version, just purchased it 2 days ago. Running OSX 10.5.6 on a Mac Pro Quad Core 3.0GHZ, 16 GIGS RAM.
Need to process these lists and sort them by domain extension. PLEASE HELP! |
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stanbusk
Site Admin
Joined: 28 Dec 2005
Posts: 4439
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| Posted: Mon Apr 27, 2009 9:56 am Post subject: |
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| Have you tried to split your list in smaller chunks? |
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tonyjohnston
Joined: 23 Apr 2009
Posts: 16
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| Posted: Mon Apr 27, 2009 7:10 pm Post subject: |
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| Yes have tried, it seems the program cannot really handle anything more than 1,000-2,000 emails. |
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stanbusk
Site Admin
Joined: 28 Dec 2005
Posts: 4439
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| Posted: Mon Apr 27, 2009 7:31 pm Post subject: |
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| Weird, I have used it myself with list of up to 68,000 entries successfully! Actually I used several of those files for testings. |
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tonyjohnston
Joined: 23 Apr 2009
Posts: 16
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| Posted: Wed Apr 29, 2009 6:49 pm Post subject: |
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Can you check it again once more, I am using your program for extremely large lists.
This is government related and I would appreciate anything you can do for me. |
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stanbusk
Site Admin
Joined: 28 Dec 2005
Posts: 4439
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| Posted: Wed Apr 29, 2009 7:00 pm Post subject: |
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| Are you sure the list are plain text files? Valid tab delimited lists with one record per line? Also make sure they are not encoding in UTF-16, the very only unsupported encoding. |
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tonyjohnston
Joined: 23 Apr 2009
Posts: 16
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| Posted: Wed Apr 29, 2009 8:02 pm Post subject: |
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There is one email address per line,
Text file is encoded in western. |
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stanbusk
Site Admin
Joined: 28 Dec 2005
Posts: 4439
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| Posted: Thu Apr 30, 2009 3:20 pm Post subject: |
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| Would you mind to open a support ticket and add a list to it so I can try to reproduce the problem here? |
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tonyjohnston
Joined: 23 Apr 2009
Posts: 16
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| Posted: Tue May 12, 2009 12:34 am Post subject: |
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| You never responded to my support ticket. |
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stanbusk
Site Admin
Joined: 28 Dec 2005
Posts: 4439
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| Posted: Tue May 12, 2009 2:56 pm Post subject: |
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| All the support request we receive are responded. Have you logged in our help desk to see the response? Perhaps the email got lost. |
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