IMAP Emails not being deleted then it crashes!

[mattlong]

Hi,

I'm a new user, but have tried to find out an answer to this before posting.

I have an inbox exclusively for bounced emails which EBH can access. I set the remove messages from server tick box and off it goes!

It seems to get to an indeterminate number probably just over 1500 or so and then crashes. I followed the instructions to recover from a crash and set it off again, but it just started doing it from scratch with the number of total emails still the same (currently something like 5784).

Here's an extract from the log file:

12/19 12:07:15 > A1987 FETCH 1052 RFC822
12/19 12:07:15 * 1052 FETCH (RFC822 {13107}
12/19 12:07:15 ~ Mail Subject: 'Undeliverable: Complete our survey for a chance to get your hands on 2 cases of fine wine'
12/19 12:07:15 [x] Extracting address from DSN record (#5.0.0)
12/19 12:07:15 ~ Extracting bounce email addresses from "Hard Unknown address"
12/19 12:07:16 ~ Address found: <******@chandlersfe.co.uk>
12/19 12:07:16 ~ Status: Messages downloaded = 1040 of 5781
12/19 12:07:16 > A1988 STORE 1052 +FLAGS (\Deleted)
12/19 12:07:16 87 OK FETCH completed.
12/19 12:07:16 * 1052 FETCH (FLAGS (\Seen \Deleted))
12/19 12:07:17 A1988 OK STORE completed.
12/19 12:07:17 ~ Status: Messages deleted = 946 of 5781
12/19 12:07:17 > A1989 FETCH 1053 RFC822
12/19 12:07:17 * 1053 FETCH (RFC822 {13160}
12/19 12:07:17 ~ Mail Subject: 'Undeliverable: Complete our survey for a chance to get your hands on 2 cases of fine wine'
12/19 12:07:17 [x] Extracting address from DSN record (#5.1.2)
12/19 12:07:18 ~ Extracting bounce email addresses from "Hard Bad destination system address"
12/19 12:07:18 ~ Address found: <******@aonesolo.co.uk>
12/19 12:07:18 ~ Status: Messages downloaded = 1041 of 5781
12/19 12:07:18 > A1990 STORE 1053 +FLAGS (\Deleted)

Hopefully it makes sense to someone!!

Many thanks for your help.

Matt

[stanbusk]

Weird, the command '> A1990 STORE 1053 +FLAGS (\Deleted) ' include the 'DELETE' flag. That should delete the message...

[Ken Jones]

I am having the exact same problem now and am looking through this forum, as well as Googling, to see if there's anything I can do.

If anyone can help, please do!!

[stanbusk]

Have you tried to access your server thru POP instead?