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violens
Joined: 26 Jan 2007 Posts: 1
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Posted: Fri Jan 26, 2007 1:12 pm Post subject: Hard bounces reporting as soft |
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I seem to be getting most of my hard bounces reporting as soft.
Here is a header example that reported soft. Are there any adjustments available for better accuracy?
This is a MIME-formatted message.
Portions of this message may be unreadable without a MIME-capable mail program.
This is an automatically generated Delivery Status Notification.
Delivery to the following recipients failed.
CURRYFRENH@YAHOO.COM
Reporting-MTA: dns;smtp-e****.r*******.com
Received-From-MTA: dns;r********
Arrival-Date: Thu, 25 Jan 2007 18:48:37 -0500
Final-Recipient: rfc822;CURRYFRENH@YAHOO.COM
Action: failed
Status: 5.5.0
Diagnostic-Code: smtp;554 delivery error: dd This user doesn't have a yahoo.com account (curryfrenh@yahoo.com) [0] - mta330.mail.mud.yahoo.com
E Bounce Report
Soft curryfrenh@yahoo.com Undefined protocol status 1/25/2007 1 |
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stanbusk Site Admin
Joined: 28 Dec 2005 Posts: 2373
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Posted: Fri Jan 26, 2007 5:02 pm Post subject: |
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| This is likely because 5.5.4 is defined as a soft bounce. Please open a support ticket with the bounce raw source so we can check this. |
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