Our customer data is in Excel and to import it into MBM we first save it as a text file (txt). But when we import it into MBM weird things happen -- upper case letters convert to lower case -- especially when there is a period or hyphen or other types of punctuation involved.

For example:

A.B. Dixon School is converted to A.b. Dixon School

Jean-Denis Gomes is converted to Jean-denis Gomes

The contact info for each customer is included in each email and this looks funny (and unprofessional). MBM is garbling peoples names and the names of their schools. Pls see the attached pdf file.

Anybody ever experienced anything like this???

Thanks in advance for your time.

This is a setting in MaxBulk Mailer preferences labeled 'Title case recipient's name and surname'. Just uncheck it.