Efficient and affordable software for Macintosh - Maker of MaxBulk Mailer, eMail extractor, eMail Checker, e-Mail Bounce Handler

Home

Products

Downloads

News

Store

Support

Forums

Forums

It is currently Fri May 24, 2013 2:23 pm

All times are UTC




Post new topic Reply to topic  [ 7 posts ] 
Author Message
 Post subject: Import Problem
PostPosted: Wed Apr 04, 2012 7:27 pm 
Offline

Joined: Tue Apr 03, 2012 2:38 am
Posts: 9
I'm trying to import 5 columns from a csv file. The columns are:
First Name, Last Name, Title, Email Address, Company Name.
No matter what I seem to do, I can only get 4 of the columns to show up under the recipients tab. When I first select the file, I can see all 5 columns before importing, and I have them all lined up in the proper columns and each one is checked, but it only imports 4 of them. It's missing the Company Name column. I've tried importing text file and pasting from the clipboard and I only get 4 out of the 5. What am I doing wrong?

I did go into Preferences under Tags and listed all the columns I wanted but it doesn't seem to make any difference.


Top
 Profile E-mail  
 
 Post subject: Re: Import Problem
PostPosted: Thu Apr 05, 2012 7:49 am 
Offline
Site Admin
User avatar

Joined: Wed Dec 28, 2005 9:13 pm
Posts: 6732
Can I see your file?


Top
 Profile E-mail  
 
 Post subject: Re: Import Problem
PostPosted: Thu Apr 05, 2012 12:42 pm 
Offline

Joined: Tue Apr 03, 2012 2:38 am
Posts: 9
It will not allow me to upload the file. It says that csv file extension is not allowed. How do I get the file to you?


Top
 Profile E-mail  
 
 Post subject: Re: Import Problem
PostPosted: Thu Apr 05, 2012 3:29 pm 
Offline
Site Admin
User avatar

Joined: Wed Dec 28, 2005 9:13 pm
Posts: 6732
Try to compress it as a zip file first.


Top
 Profile E-mail  
 
 Post subject: Re: Import Problem
PostPosted: Thu Apr 05, 2012 4:21 pm 
Offline

Joined: Tue Apr 03, 2012 2:38 am
Posts: 9
Ok, here's the file.


Top
 Profile E-mail  
 
 Post subject: Re: Import Problem
PostPosted: Fri Apr 06, 2012 8:23 am 
Offline
Site Admin
User avatar

Joined: Wed Dec 28, 2005 9:13 pm
Posts: 6732
It just works fine for me. Are you using MaxBulk Mailer Pro? What version, last one?


Top
 Profile E-mail  
 
 Post subject: Re: Import Problem
PostPosted: Fri Apr 06, 2012 12:33 pm 
Offline

Joined: Tue Apr 03, 2012 2:38 am
Posts: 9
So I figured out what the problem was. I was using the standard version, which I discovered doesn't allow you to access the optional columns on the recipient tab. Last night I upgraded to the pro version and it now works fine.

Maybe this should be made clearer when purchasing the application?? Just a suggestion.

Thanks.


Top
 Profile E-mail  
 
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 7 posts ] 

All times are UTC


Who is online

Users browsing this forum: No registered users and 11 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to:  
cron
Powered by phpBB © 2000, 2002, 2005, 2007 phpBB Group

Home

Products

Downloads

News

Store

Support

Forums


Maxprog ® - MAX Programming, LLC - © 2001-2006 - All Rights reserved
Company Info | Site Map | Legal Notice | Privacy Policy | Jobs