The "Help" drop down menu has a menu item called "MaxBulk Mailer Help" which (when clicked) brings up a word document UserGuide.rtf with a title (within the document) of:
"MaxBulk Mailer™ [Documentation]
Maxprog® - November 2008 - Copyright © 2000 - 2008 All rights reserved worldwide.
Please read the enclosed License Agreement for further legal information.
MAX Programming, LLC - http://www.maxprog.com
Is there another User Guide I should be referring to? I know you are busy, and I hope I'm not Wasting your time.