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mblanc
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Post subject: Bounces in statistics tool  Posted: Tue Dec 06, 2011 10:03 am |
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Joined: Tue Dec 06, 2011 9:41 am
Posts: 17
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Hello,
In the statistics tool, there is the choice to display "bounces". But this item is always empty (although, with email bouncer I get several bounces...).
How to activate the bounces display in the statistics tool ?
Thanks
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stanbusk
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Post subject: Re: Bounces in statistics tool Posted: Tue Dec 06, 2011 10:46 am |
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Joined: Wed Dec 28, 2005 9:13 pm
Posts: 6732
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Have you entered your MLM URL into eMail Bounce Handler preferences?
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mblanc
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Post subject: Re: Bounces in statistics tool Posted: Tue Dec 06, 2011 11:15 am |
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Joined: Tue Dec 06, 2011 9:41 am
Posts: 17
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No, I didn't !
I didn't know there was relation between these 2 programs ...
Does-it mean that bounces in statistics works only with remote list ?
Thanks
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stanbusk
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Post subject: Re: Bounces in statistics tool Posted: Tue Dec 06, 2011 6:39 pm |
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Joined: Wed Dec 28, 2005 9:13 pm
Posts: 6732
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No, bounces handling has nothing to do with that. A list can be remote or local, bounces will be handled the same.
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mblanc
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Post subject: Re: Bounces in statistics tool Posted: Wed Dec 07, 2011 1:37 pm |
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Joined: Tue Dec 06, 2011 9:41 am
Posts: 17
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OK, I have now set the URL of my MLM into the preferences of "email Bounce handler".
I made a new campaign (with known bad emails). But I didn't get any bounces neither in the statistics tool of MBM, nor in MLM !...
(I got bounces only in "email bounce handler" ; openings and clilcks are ok in MBM and MLM))
What do I make wrong ?
Thanks for your help.
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mblanc
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Post subject: Re: Bounces in statistics tool Posted: Fri Dec 09, 2011 10:12 am |
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Joined: Tue Dec 06, 2011 9:41 am
Posts: 17
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Any help about that ?
Thanks !...
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stanbusk
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Post subject: Re: Bounces in statistics tool Posted: Fri Dec 09, 2011 6:33 pm |
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Joined: Wed Dec 28, 2005 9:13 pm
Posts: 6732
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kev
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Post subject: Re: Bounces in statistics tool Posted: Tue Dec 13, 2011 1:25 pm |
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Joined: Sun Jan 18, 2009 4:24 pm
Posts: 125
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This has never worked 
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stanbusk
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Post subject: Re: Bounces in statistics tool Posted: Tue Dec 13, 2011 4:14 pm |
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Joined: Wed Dec 28, 2005 9:13 pm
Posts: 6732
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A new eMail Bounce Handler version is on the way.
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mblanc
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Post subject: Re: Bounces in statistics tool Posted: Wed Dec 14, 2011 3:44 pm |
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Joined: Tue Dec 06, 2011 9:41 am
Posts: 17
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OK, I can understand there are bugs in some products...
I will wait for this new release...
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stanbusk
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Post subject: Re: Bounces in statistics tool Posted: Wed Dec 21, 2011 3:35 pm |
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Joined: Wed Dec 28, 2005 9:13 pm
Posts: 6732
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This problem has been fixed. It comes from MLM actually. The lm.php file has been updated to fully support bounces. There was a small error in it. If somebody wants to support bounces right now just post here and I will tell you where to download the file.
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kev
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Post subject: Re: Bounces in statistics tool Posted: Wed Dec 21, 2011 3:49 pm |
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Joined: Sun Jan 18, 2009 4:24 pm
Posts: 125
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stanbusk wrote: This problem has been fixed. It comes from MLM actually. The lm.php file has been updated to fully support bounces. There was a small error in it. If somebody wants to support bounces right now just post here and I will tell you where to download the file. Me please!
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stanbusk
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Post subject: Re: Bounces in statistics tool Posted: Wed Dec 21, 2011 4:16 pm |
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Joined: Wed Dec 28, 2005 9:13 pm
Posts: 6732
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Download the full MLM package here and only transfer the 'lm.php' and 'lm_functions.php' files. Then bounce should be added by eMail Bounce Handler to MLM.
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mblanc
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Post subject: Re: Bounces in statistics tool Posted: Fri Dec 23, 2011 10:23 am |
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Joined: Tue Dec 06, 2011 9:41 am
Posts: 17
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Thanks Stan !
I am going to download the new files, me too, and try this...
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kev
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Post subject: Re: Bounces in statistics tool Posted: Wed Dec 28, 2011 11:19 am |
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Joined: Sun Jan 18, 2009 4:24 pm
Posts: 125
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