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mblanc
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Post subject: Re: Bounces in statistics tool  Posted: Wed Dec 28, 2011 3:20 pm |
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Joined: Tue Dec 06, 2011 9:41 am
Posts: 17
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I agree with Kev : still not working !
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stanbusk
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Post subject: Re: Bounces in statistics tool Posted: Wed Dec 28, 2011 4:45 pm |
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Joined: Wed Dec 28, 2005 9:13 pm
Posts: 6732
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Thru the Heldesk I got several confirmation it now works perfect. IT has been fully tested here and work perfect for me. Make sure you have installed last MLM version as explained, you are using last version of eMail Bounce Handler and that you have entered the right MLM URL in the eMail Bounce Handler preferences.
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mblanc
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Post subject: Re: Bounces in statistics tool Posted: Thu Dec 29, 2011 10:20 am |
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Joined: Tue Dec 06, 2011 9:41 am
Posts: 17
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I changed only 'lm.php' and 'lm_functions.php' files. And it is still not working.
The URL in MBM and EBH are OK.
Only opened emails, clicks and unsubscribe are OK in MBM and MLM.
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stanbusk
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Post subject: Re: Bounces in statistics tool Posted: Fri Dec 30, 2011 8:26 am |
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Joined: Wed Dec 28, 2005 9:13 pm
Posts: 6732
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I certify, it now works perfectly. What MLM URL have you entered in eMail Bounce Handler?
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mblanc
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Post subject: Re: Bounces in statistics tool Posted: Fri Dec 30, 2011 1:05 pm |
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Joined: Tue Dec 06, 2011 9:41 am
Posts: 17
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stanbusk
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Post subject: Re: Bounces in statistics tool Posted: Fri Dec 30, 2011 6:04 pm |
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Joined: Wed Dec 28, 2005 9:13 pm
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mblanc
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Post subject: Re: Bounces in statistics tool Posted: Mon Jan 02, 2012 3:18 pm |
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Joined: Tue Dec 06, 2011 9:41 am
Posts: 17
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Stan, this is normal that you got "not found" because I used "mydomain.com" in place of the actual domain (mktg-services.com) !!!
I had no time to try again, but I will do tomorrow I hope.
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mblanc
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Post subject: Re: Bounces in statistics tool Posted: Tue Jan 03, 2012 11:32 am |
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Joined: Tue Dec 06, 2011 9:41 am
Posts: 17
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New emailing this morning.
But still no bounces in MLM, no bounces in MBM !
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stanbusk
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Post subject: Re: Bounces in statistics tool Posted: Tue Jan 03, 2012 3:18 pm |
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Joined: Wed Dec 28, 2005 9:13 pm
Posts: 6732
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"mydomain.com" is an existing and valid domain. "mydomain.com" is actually a web hosting company.
About your problem, are you using mySQL for MLM to save the statistics?
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mblanc
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Post subject: Re: Bounces in statistics tool Posted: Tue Jan 03, 2012 5:19 pm |
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Joined: Tue Dec 06, 2011 9:41 am
Posts: 17
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"mydomain.com" was just taken as an example. Sorry for the misunderstanding...
Yes MySql is used.
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stanbusk
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Post subject: Re: Bounces in statistics tool Posted: Tue Jan 03, 2012 5:28 pm |
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Joined: Wed Dec 28, 2005 9:13 pm
Posts: 6732
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ok, and the bounces are caught and processed properly by eMail Bounce Handler?
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mblanc
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Post subject: Re: Bounces in statistics tool Posted: Tue Jan 03, 2012 5:43 pm |
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Joined: Tue Dec 06, 2011 9:41 am
Posts: 17
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Yes they did with email bounce handler
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stanbusk
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Post subject: Re: Bounces in statistics tool Posted: Wed Jan 04, 2012 8:09 am |
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Joined: Wed Dec 28, 2005 9:13 pm
Posts: 6732
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Can you paste here the headers of one of those bounces?
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mblanc
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Post subject: Re: Bounces in statistics tool Posted: Wed Jan 04, 2012 11:20 am |
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Joined: Tue Dec 06, 2011 9:41 am
Posts: 17
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How can I extract the header of a bounce in EBH ???
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stanbusk
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Post subject: Re: Bounces in statistics tool Posted: Wed Jan 04, 2012 4:28 pm |
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| Site Admin |
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Joined: Wed Dec 28, 2005 9:13 pm
Posts: 6732
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Download the bounce with your email software and set the software to display all the headers. This is to check if the MLM information is present in the bounce.
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