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robinh
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Post subject: Import Problem Posted: Wed Apr 04, 2012 7:27 pm |
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Joined: Tue Apr 03, 2012 2:38 am Posts: 9
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I'm trying to import 5 columns from a csv file. The columns are: First Name, Last Name, Title, Email Address, Company Name. No matter what I seem to do, I can only get 4 of the columns to show up under the recipients tab. When I first select the file, I can see all 5 columns before importing, and I have them all lined up in the proper columns and each one is checked, but it only imports 4 of them. It's missing the Company Name column. I've tried importing text file and pasting from the clipboard and I only get 4 out of the 5. What am I doing wrong?
I did go into Preferences under Tags and listed all the columns I wanted but it doesn't seem to make any difference.
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stanbusk
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Post subject: Re: Import Problem Posted: Thu Apr 05, 2012 7:49 am |
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Joined: Wed Dec 28, 2005 9:13 pm Posts: 6732
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robinh
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Post subject: Re: Import Problem Posted: Thu Apr 05, 2012 12:42 pm |
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Joined: Tue Apr 03, 2012 2:38 am Posts: 9
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It will not allow me to upload the file. It says that csv file extension is not allowed. How do I get the file to you?
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stanbusk
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Post subject: Re: Import Problem Posted: Thu Apr 05, 2012 3:29 pm |
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Joined: Wed Dec 28, 2005 9:13 pm Posts: 6732
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Try to compress it as a zip file first.
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robinh
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Post subject: Re: Import Problem Posted: Thu Apr 05, 2012 4:21 pm |
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Joined: Tue Apr 03, 2012 2:38 am Posts: 9
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stanbusk
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Post subject: Re: Import Problem Posted: Fri Apr 06, 2012 8:23 am |
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Joined: Wed Dec 28, 2005 9:13 pm Posts: 6732
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It just works fine for me. Are you using MaxBulk Mailer Pro? What version, last one?
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robinh
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Post subject: Re: Import Problem Posted: Fri Apr 06, 2012 12:33 pm |
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Joined: Tue Apr 03, 2012 2:38 am Posts: 9
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So I figured out what the problem was. I was using the standard version, which I discovered doesn't allow you to access the optional columns on the recipient tab. Last night I upgraded to the pro version and it now works fine.
Maybe this should be made clearer when purchasing the application?? Just a suggestion.
Thanks.
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