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Not deleting bounces | eMail Bounce Handler ▸ Frequently Asked Questions

Not deleting bounces

eMail Bounce Handler ▸ Frequently Asked Questions

Compatible with MS Windows Compatible with MacOS


eMail Bounce Handler not deleting bounces

Looking at the log you can see how your server is deleting the bounces properly. eMail Bounce Handler sends DELETE commands and your POP server responds with successful deletion messages. 'DELE' commands are issued by eMail Bounce Handler followed with the message to delete number. Each time the POP server responds with "+OK message deleted" that means a successful deletion. This string is not generated by eMail Bounce Handler but by your POP server. eMail Bounce Handler just display this result through the connection log.

This is the complete sequence:

EBH:
10/1 17:29:39 > RETR 28
Server:
10/1 17:29:40 Mail Subject: Returned mail: see transcript for details
EBH:
10/1 17:29:40 [•] Bounce detected
EBH:
10/1 17:29:40 > DELE 28
Server:
10/1 17:29:41 +OK message deleted




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eMail Bounce Handler is a bounce e-mail filtering and handling tool that recognizes bounce e-mails using a customizable set of rules and extracts the recipients addresses allowing you to use them again to try sending your mail or to take them off your list.

eMail Bounce Handler simply connects to your POP or IMAP mailbox in order to retrieve bounces letting any other message untouched.

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