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Messages says delivered but I haven't received it

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Question: We have tried countless times to send an email and yet it doesn't work. Please advise ASAP as we are paying for the MaxBulk services and need to get our clients' press releases out.

Answer: Even when you send a legitimate email message there are great chances it will be checked by your server, the recipient server or both of them. Nowadays it is a common practice for system administrators to use spam checking and anti-virus software directly on their email servers. The idea is to eliminate or reduce the relaying of spam messages and the spreading of viruses thru the emailing system. On one hand checking messages at server level can drastically reduce the amount of junk that will end up on your mailbox but on the other hand that system is far from being perfect and as a result, legitimate emails will also get caught and will never get delivered. Such messages are called 'False Positives'. On average, 15% of legitimate messages do not get through to the inbox because of the false positive problem, and the rate is increasing along with the volume of spam.

We have created a document that briefly delineates a number of measures to keep your spam score as low as possible and to enhance the chances of reaching the inbox of your subscribers. It is available here: How to avoid a message from being flagged as a spam.




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MaxBulk Mailer is a full-featured and easy-to-use bulk mailer and mail-merge software for macOS and Windows that allows you to send out customized press releases, prices lists, newsletters and any kind of text or HTML documents to your customers or contacts.

MaxBulk Mailer is fast, fully customizable and very easy to use. MaxBulk Mailer handles plain text, HTML and rich text documents and gives full support for attachments. With MaxBulk Mailer you will create, manage and send your own powerful, personalized marketing message to your customers and potential customers.

Thanks to its advanced mail-merge and conditional functions you can send highly customized messages and get the best results of your campaigns. You also have support for international characters, a straightforward account manager with support for all type of authentication schemes including SSL, a complete and versatile list manager, support for importation from a wide range of sources including from remote mySQL and postgreSQL databases.

MaxBulk Mailer is a software tool that you purchase once, no need to pay on a per-email basis to submission services!

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