MLM cannot connect

Question: I've MLM configured and I can access it with my web browser but MaxBulk Mailer do not connect, no way to add remote lists from the server. Both the web browser and MaxBulk Mailer have the same login details,

Answer: Go to the MaxBulk Mailer preferences, second panel 'General'. Make sure the MLM URL is correct, you can check with your browser by clicking on the 'Tool' button next to the MLM URL and select 'Web Interface' (or copy and paste or drag and drop the URL to your favorite browser). You should get the MLM Login screen. Make sure you check the 'Click-Through tracking' option if you plan to do tracking.

You can also check whether MLM has been installed and is operating correctly either by running the diagnostics (Tool button > Diagnose) or by logging into it with the ID and password you entered at the beginning of the installation. Go to 'Lists', try to create a test list and try to add a recipient to that list. If you get an error, check the '../lm/lm_settings.php' file on your server. It is the file the installer has created with all the settings you have provided. For example you can use FTP Disk to connect to your server, open the 'lm' folder, select 'lm_settings.php' and click on the 'Edit' button. That will open the file. You can edit it and save the changes like with a regular text editor, the only difference is that the changes will be saved directly to the file on the remote server.

Another way to check if MLM was installed properly is to run a diagnostic manually on your browser. Use following command:

lm.php?cmd=diagnose&pwd=YOUR_MLM_PASSWORD