Maxprog Support

Question: I am trying to evaluate your product. Unfortunately it automatically runs in Italian (being my wW10 in Italian) and there is no way to force email bouunce handler to user English instead. The result is that most labels and messages are missing and I cannot use it unless I check the English version of the manual searching for matching screen shot and figure out what field/message if what.

Answer: eMail Bounce Handler handles standard rejection messages. Those are english only. I believe it is right now the large majority. Then it uses the rules list, that list is english only and will handle some non-standard bounces. If you have more unhandled non-standard bounces you will have to add rules to the list. Anyway there is no relation between the software language and the bounce detection system.